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FM Performance Dashboard

See everything that matters across your FM operation in one live view.

Overview

Most FM teams are data-rich but insight-poor. SLA reports arrive late, reactive maintenance data sits in spreadsheets, and nobody has a single view of what is actually happening across the portfolio. Aston FM builds and maintains a live performance dashboard that pulls together your key FM metrics — SLAs, planned preventative maintenance, reactive works, complaints, energy usage, costs, and open actions — so you can see what matters and act on it.

What We Cover

  • SLA compliance tracking with traffic-light RAG status across all contracts
  • Planned Preventative Maintenance (PPM) completion rates and overdue tracking
  • Reactive maintenance volumes, response times, and fix rates
  • Complaint and helpdesk ticket analysis with trend identification
  • Energy consumption monitoring and anomaly detection
  • FM cost tracking with budget vs actual variance reporting
  • Open action tracker with accountability and deadline visibility

How We Work

01

Data Audit

We map your existing data sources — CAFM systems, contractor reports, spreadsheets, utility feeds — and identify gaps.

02

Dashboard Build

We design and build a live dashboard tailored to your KPIs, using tools your team can access without specialist training.

03

AI Summary Layer

Our AI generates a written executive summary each month, highlighting trends, risks, and recommended actions from the data.

04

Ongoing Updates

A part-time analyst updates inputs weekly/monthly, and we refine the dashboard as your FM operation evolves.

Why Aston FM

  • We build dashboards that FM managers actually use — clear, actionable, and jargon-free
  • AI-generated summaries mean your leadership team gets narrative insight, not just charts
  • No expensive BI platform required — we work with tools you already have
  • We understand FM data because we come from FM, not from a data consultancy
  • Dashboard evolves with your operation — we add metrics and views as priorities change

Pricing

Monthly retainer covering dashboard maintenance, data updates, and AI-generated summaries. One-off setup fee for initial data audit and dashboard build.

Request a sample dashboard walkthrough

Get in touch to discuss how this service can work for your organisation.

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